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Terms & Conditions

Medstore-Online (all doctors, pharmacies and affiliate companies) is domiciled in Europe, therefore European rules and regulations for medicines are in effect.

Medstore-Online (all doctors, pharmacies and affiliate companies) cannot be held liable for the accuracy of the diagnosis, treatment or medication prescribed or the correct use of products supplied. It lies on the purchaser to use any products supplied under the guidance of a physician.

Medstore-Online takes an obligation to provide a correct product, in a correct strength and amount to the correct customer. According to European laws, a product liability lies solely with the manufacturer.

Medstore-Online dispenses branded or in the case the patent has expired, generic pharmaceutical products that are registered in EU-member states. European patent law applies.

Medstore-Online (all doctors, pharmacies and affiliate companies) takes no responsibility for compliance with importation requirements and regulations of the country of destination. This remains the final responsibility of the purchaser.

All products are shipped on behalf of and at the risk of the purchaser, Medstore-Online ( all doctors, pharmacies and affiliate companies) is reserved towards any legal actions which might be brought against the purchaser, if not acting in accordance with the regulations and importation laws applied by the government of the country of destination.

All orders sent by the registered mail require the purchaser's signature or a mandatory who should be over 21 years of age.

Medstore-Online is not responsible for losses, incorrect deliveries or product damage caused by improper handling of the shipping agent. According to European laws, once products have been dispensed (delivered) by a pharmacy these products may not be returned to the pharmacy. Therefore order cancellations or alterations after the order has been delivered and /or shipped, are not acceptable.

Informed Consent

I understand and agree, that Medstore-Online is acting as a broker on behalf of and on account of several pharmacies and that by placing orders trough Medstore-Online contractual obligations will solely be created between the requester on the one side and the respective pharmacy on the other side.